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Sam Walton
| (March 29, 1918 – April 6, 1992) |
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| Samuel Moore Walton was the founder of two
American retailers, Wal-Mart and Sam's Club. He was the patriarch of the
Walton family, the richest family in the world. |
Sam Walton was born to Thomas Gibson Walton and Nancy Lee Walton near
Kingfisher, Oklahoma on March 29, 1918. There, he lived with his parents on
their farm until 1923. Sam's father decided farming did not generate enough
income on which to raise a family, so he decided to go back to a previous
profession of a mortgage man. So he and his family (now with another son, James,
born in 1921) moved from Oklahoma to Missouri. There they moved from one small
town to another for several years. While attending 8th grade in Shelbina, Sam
became the youngest Eagle Scout in the state's history. In adult life, Walton
became a recipient of the Distinguished Eagle Scout Award from the Boy Scouts of
America.
Walton excelled physically in high school, playing basketball and football as
starting quarterback for Columbia's Hickman High School in 1935, when they won
the state title. While at Hickman, he also served as vice president of the
student body his junior year and as president his senior year. He performed well
enough academically to become an honors student.
Growing up during the Great Depression, Walton had numerous chores to help make
financial ends meet for his family. He milked the family cow, bottled the
surplus and drove it to customers. Afterwards, he would deliver newspapers on a
paper route. Upon graduating, he was voted "Most Versatile Boy."
Upon graduating, Walton decided to attend college, hoping to find a better way
to help support his family. He attended the University of Missouri - Columbia
and majored in economics and was an ROTC officer. During this time, he worked
various odd jobs, including waiting tables in exchange for meals. Also during
his time in college, Walton joined the estimable Zeta Phi chapter of Beta Theta
Pi fraternity. He was also tapped by QEBH, the well-known secret society on
campus honoring the top senior men. Upon graduating, he was voted "permanent
president" of the class. He was also a member of the professional business
fraternity Alpha Kappa Psi.
Walton joined JCPenney as a management trainee in Des Moines, Iowa three days
after graduating from college. This position earned him $75 a month. He resigned
in 1942 in anticipation of being inducted into the military for service in World
War II. In the meantime, he worked at a DuPont munitions plant near Tulsa,
Oklahoma. There he met his future wife, Helen Robson, in April 1942.
Robson was the valedictorian of her high school class and a graduate of the
University of Oklahoma at Norman with a degree in business. She was the daughter
of L.S. Robson, a prosperous banker and rancher. She and Sam were married
February 14, 1943.
Soon afterwards, Walton joined the military in the US Army Intelligence Corps,
supervising security at aircraft plants and prisoner of war camps. In this
position he served in the continental United States. He eventually reached the
rank of captain.
The first stores
In 1945, after leaving the military, Walton decided he wanted to own a
department store but would settle for a variety store. With some help from his
father-in-law with a loan of $20,000, plus $5000 he had saved from his time in
the Army, Walton purchased a Ben Franklin variety store in Newport, Arkansas.
The store was a franchise of the Butler Brothers chain.
It was here that Walton pioneered many concepts that would prove to be crucial
to his success. Walton made sure the shelves were consistently stocked with a
wide range of goods at low prices. His store also stayed open later than most
other stores, especially during the Easter season. He also pioneered the
practice of discount merchandizing by buying wholesale goods from the lowest
priced supplier. This allowed him to pass on savings to his customers, which
drove up his sales volume. Higher volumes allowed him to negotiate even lower
purchase prices with the wholesaler on subsequent purchases. Walton's store led
in sales and profits in the Butler Brothers' six-state region. One factor that
made this store successful was its central location, making it accessible to a
wide range of customers. In an attempt to limit the expansion of his main
competitor, the Sterling Store, Walton leased a nearby Kroger store and opened
it in 1950 as the "Eagle" department store, but it didn't fare as well.
Due to the variety store's enormous success, the landlord, P. K. Holmes, refused
to renew the lease when it expired, desiring to pass the store onto his son. The
lack of a renewal option, together with the outrageous rent of 5% of sales, were
early business lessons to Walton. Despite the inherent unfairness of forcing
Walton out, Holmes bought the store's inventory and fixtures for $50,000, which
Walton called "a fair price."
Walton's Five and Dime (a.k.a Walton's 5 & 10)
Sam Walton's original Walton's Five and Dime, now the Wal-Mart Visitor's Center,
Bentonville, Arkansas.Before moving out in 1951, Walton arranged for another
location for a new store. Unable to find a new location in Newport, Walton
located a variety store in Bentonville, Arkansas which he would open as another
Ben Franklin franchise, but called "Walton's Five and Dime." In Bentonville, the
Waltons became involved in numerous civic activities. Walton served as president
of the Rotary Club and the Chamber of Commerce. He was also elected to the city
council, served on the hospital board, and launched a Little League baseball
program in the city in 1954.
Walton went on to found another variety store in Fayetteville, Arkansas, about
20 miles south of Bentonville in 1952. It would share the same name as the store
in Bentonville but was not a Ben Franklin franchise. It went on to become as
successful as the original Five and Dime. Of this time, Walton said, "I did
something I would do for the rest of my run in the retail business without any
shame or embarrassment whatsoever: nose around other people's stores searching
for good talent."
His search turned up Willard Walker, a manager of a TG&Y variety store in Tulsa,
Oklahoma. With Walker he did something else that is commonplace today, but was
unusual for the time when he did it. Walton offered Walker a percentage of the
store's profit, what today is known as profit sharing. Walton proceeded to visit
the store once a week to handle any problems and reviewed the store's profit and
loss statement once a month.
About this time, Walton introduced the concept of check-out counters at one
location in the store. Registers throughout the store were moved to one location
near the exits. Customers could be rung up for all their purchases and pay for
them at one time, instead of paying for several things at several locations.
Walton also insisted that his stores be clean, well-lit, and on sharing profits
with employees, increasing their loyalty.
A chain of Ben Franklin stores
Over time, Walton went on to open more Ben Franklin stores with the help of his
brother, father-in-law, and brother-in-law. In 1954, he opened a store with his
brother in a shopping center in Ruskin Heights, a suburb of Kansas City. He
opened another in Arkansas, but it failed to be as successful as his other
stores. Walton decided to concentrate on retail business instead of the shopping
centers and opened larger stores which were called "Walton's Family Center."
Walton offered managers the opportunity to become limited partners if they would
invest in the store they oversaw and then invest a maximum of $1,000 in new
outlets as they opened. This motivated the managers to always try to maximize
profits and improve their managerial skills. By 1962, Walton and his brother Bud
owned sixteen variety stores in Arkansas, Missouri, and Kansas (fifteen Ben
Franklin and the one independent Fayetteville store).
The first Wal-Mart
The first true Wal-Mart opened in 1962 in Rogers, Arkansas. Wal-Mart eventually
became the world's largest retailer. In 2004, more than 1.5 million people were
employed by the Wal-Mart corporation.
Walton stated, "Each Wal-Mart store should reflect the values of its customers
and support the vision they hold for their community." Wal-Mart has outreach
programs led by local associates who grew up in the area and understand its
needs. Wal-Mart tries to become involved in local communities by holding bake
sales for local charities and by offering scholarships to graduating seniors
from local high schools.
Legacy
In 1985, Sam Walton began a program designed to stem the 'tide of communism' in
Central America by promoting capitalism and privatization. His efforts included
funding scholarship programs to bring Central American students to Christian
universities in the United States, hoping that exposure to American capitalism
and Protestant values would dissuade them from becoming involved in communist
movements.
In 1998, Walton was included in Time Magazine's list of 100 most influential
people of the 20th Century. Walton was honored for all his pioneering efforts in
retail in March 1992, when he received the Presidential Medal of Freedom from
President George H. W. Bush.
Forbes ranked Sam Walton as the richest man in the United States from 1985 to
1988, ceding the top spot to John Kluge in 1989 when the editors began to credit
Walton's fortune jointly to him and his four children. (Bill Gates first headed
the list in 1992, the year Walton died). Wal-Mart Stores Incorporated also runs
Sam's Club warehouse stores. Wal-Mart stores operate in Mexico, Canada,
Argentina, Brazil, South Korea, China, Germany, Puerto Rico, and in the United
Kingdom (having taken over Asda).
He left his ownership in Wal-Mart to his wife and their children: S. Robson
"Rob" Walton, John T. Walton, Jim Walton, and Alice Walton. Rob Walton succeeded
his father as the Chairman of the Board of Wal-Mart, and John was a director
until his death in a 2005 plane crash. The others are not directly involved in
the company (except through their voting power as shareholders). The Walton
family held 5 spots in the top 10 richest people in the United States until
2005. Two daughters of Sam's brother Bud Walton, Ann Kroenke and Nancy Laurie,
hold smaller shares in the company and are also billionaires in their own right.
If alive today, Sam Walton would be the world's wealthiest person, twice as rich
as Bill Gates. Today, some people say about him: "He was a good guy, except if
he was running you out of business."
Walton supported various charitable causes, including those of his church, the
Presbyterian Church (USA). The Sam and Helen R. Walton Award was created in 1991
when the Waltons made a gift of six million dollars which included an endowment
in the amount of three million dollars to provides annual awards to new church
developments that are working in creative ways to share the Christian faith in
local communities.
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